Support
HIM GmbH has invested considerable resources in our Support team and we pride ourselves on the relationship that we have built, maintained and that continues to develop with all of our customers. This partnership approach allows effective communication, easy access to resources in the event of issues arising and prompt resolution.
HIM GmbH provides a 24 h / 365 days per year PDMS support to support our customers.
Following go-live of a PDMS project, HIM will continue to engage with the hospital team in order to support the development of the system as staff become more familiar with the core aspects.